One bad apple
One of the things I love about the blogoshpere and the twitter-world is that there is almost never a dull moment! And that could not be more true this weekend!
It started on Thursday when Jenny, aka The Bloggess, wrote a post about a pitch she (and other bloggers) had received from a PR firm. In short, it was one of those typical “you don’t know me, my blog, or my audience, otherwise you would not be sending this to me” type of a pitch. Most of us just hit the delete-button when we receive those pitches but not Jenny. She likes to help “educate” those PR firms, in a way that only Jenny can.
So, the drama unfolded. In short, the VP of Brandlink Communications mistakenly hit “reply all” and sent an unintended and extremely inappropriate and unprofessional email response about Jenny to Jenny herself. Opps. You can read story over at TheBloggess.com and more commentary on MomCrunch {here and here}.
So, my question to you, do you think that this PR company can recover?
Let’s face it, we’ve all made mistakes, especially when it comes to email/blogging/social media, in either our personal or professional lives. We’ve sent an email to the wrong person. Sent a public tweet when we really meant it to be a DM. At one time or another, we’ve shoved our virtual foot into our virtual mouth.
And we’ve survived.
Bigger companies have made mistakes. Offended bloggers. Pissed us off. How did they bounce back?
Or did they?
Also, how do you think this will affect the continually changing relationship between bloggers and brands/PR firms?
